Resume

Prefessional Summary

Manoj Dumaru

Excellent experience in Remittance and Card services; tech-savvy with thorough understanding of digital/technical platforms of banking and payment sector; knowledge of branch operations including credit functions

  • Godawari Marg, Adharshila Tole, Tikathali-Kharibot
    Mahalaxmi Municipality, Ward No. 5,
    Lalitpur, Nepal
  • (977) 9851098743
  • manojds@gmail.com
    manoj@dumaru.com.np

Education

Master’s Degree in Business Studies (MBS)

2001 - 2003

Tribhuvan University, Shanker Dev Campus, Putalisadak, Kathmandu

Major subjects: Investment, Capital Structure and Financial Management
Thesis: Nepal Rastra Bank (central bank of Nepal) – Capital Adequacy Norms for Commercial Banks and Its Impact: Case study of Bank of Kathmandu Ltd and Himalayan Bank Ltd

Bachelor’s Degree in Business Studies (BBS)

1996 - 1999

Tribhuvan University, Public Youth Campus, Dhobichour, Kathmandu

Major subjects: Accounts, Auditing and Financial Management

Professional Experience

Himalayan Bank Limited

Head - Digitalization Dept

2019 Sep - Present

Kamaladi, Kathmandu, Nepal

  • Responsibilities of initiating digital innovation and transformation of products and processes in the bank in coordination with IT Dept and various other departments

Head - Itahari Branch

2017 Jul - 2019 Sep

Itahari, Sunsari, Nepal

  • Responsibilities overall branch operation

Head - Card Opeartions

2013 Jan - 2017 Jul

Corporate Office, Kamaladi, Kathmandu, Nepal

  • Responsibilities of card operations - dealing with various stakeholders (Visa, MasterCard, AMEX, UnionPay, etc.), card settlement, card issuance, dispute management and ATM management

Sr. Officer - Remittance Centre,

2008 Jun - 2013 Jul

Corporate Office, Kamaladi, Kathmandu, Nepal

  • Responsibilities of remittance business development and technical project development of HimalRemit along with payment network management

Representative Officer - Deputed to WallStreet Exchange Centre

2005 Mar - 2008 Jun

Dubai, United Arab Emirates

  • Responsibilities of servicing Nepali customers for routing inward remittance business though Himalayan Bank along with responsibilities of marketing, dealing, monitoring and handling operational issues. Played major role to introduce HimalRemit (remittance product of Himalayan Bank) in the Gulf market in the initial phase

Operations In-Charge - Pokhara Branch

2004 Jun - 2005 Mar

Pokhara, Kaski, Nepal

  • Responsibilities of cash, customer service, remittance, bills, administration and accounts of the branch

Credit Management & Administration Dept

2003 Sep - 2004 Jun

Head Office, Kathmandu, Nepal

  • Responsibilities of scrutinizing approved credit cases and implementing the credit facilities after complete and satisfactory documentation

Administration & Human Resource Dept

1997 Jul - 2003 Sep

Head Office, Kathmandu, Nepal

  • Responsibilities related to human resource management including recruitment, training, staff inventory maintenance, payroll management and staff movement.