Resume
Prefessional Summary
Manoj Dumaru
Excellent experience in Remittance and Card services; tech-savvy with thorough understanding of digital/technical platforms of banking and payment sector; knowledge of branch operations including credit functions
- Godawari Marg, Adharshila Tole, Tikathali-Kharibot
Mahalaxmi Municipality, Ward No. 5,
Lalitpur, Nepal - (977) 9851098743
- manojds@gmail.com
manoj@dumaru.com.np
Education
Master’s Degree in Business Studies (MBS)
2001 - 2003
Tribhuvan University, Shanker Dev Campus, Putalisadak, Kathmandu
Major subjects: Investment, Capital Structure and Financial Management
Thesis: Nepal Rastra Bank (central bank of Nepal) – Capital Adequacy Norms for Commercial Banks and Its Impact: Case study of Bank of Kathmandu Ltd and Himalayan Bank Ltd
Bachelor’s Degree in Business Studies (BBS)
1996 - 1999
Tribhuvan University, Public Youth Campus, Dhobichour, Kathmandu
Major subjects: Accounts, Auditing and Financial Management
Professional Experience
Himalayan Bank Limited
Head - Digitalization Dept
2019 Sep - Present
Kamaladi, Kathmandu, Nepal
- Responsibilities of initiating digital innovation and transformation of products and processes in the bank in coordination with IT Dept and various other departments
Head - Itahari Branch
2017 Jul - 2019 Sep
Itahari, Sunsari, Nepal
- Responsibilities overall branch operation
Head - Card Opeartions
2013 Jan - 2017 Jul
Corporate Office, Kamaladi, Kathmandu, Nepal
- Responsibilities of card operations - dealing with various stakeholders (Visa, MasterCard, AMEX, UnionPay, etc.), card settlement, card issuance, dispute management and ATM management
Sr. Officer - Remittance Centre,
2008 Jun - 2013 Jul
Corporate Office, Kamaladi, Kathmandu, Nepal
- Responsibilities of remittance business development and technical project development of HimalRemit along with payment network management
Representative Officer - Deputed to WallStreet Exchange Centre
2005 Mar - 2008 Jun
Dubai, United Arab Emirates
- Responsibilities of servicing Nepali customers for routing inward remittance business though Himalayan Bank along with responsibilities of marketing, dealing, monitoring and handling operational issues. Played major role to introduce HimalRemit (remittance product of Himalayan Bank) in the Gulf market in the initial phase
Operations In-Charge - Pokhara Branch
2004 Jun - 2005 Mar
Pokhara, Kaski, Nepal
- Responsibilities of cash, customer service, remittance, bills, administration and accounts of the branch
Credit Management & Administration Dept
2003 Sep - 2004 Jun
Head Office, Kathmandu, Nepal
- Responsibilities of scrutinizing approved credit cases and implementing the credit facilities after complete and satisfactory documentation
Administration & Human Resource Dept
1997 Jul - 2003 Sep
Head Office, Kathmandu, Nepal
- Responsibilities related to human resource management including recruitment, training, staff inventory maintenance, payroll management and staff movement.